By Hermes Auto Carriers · Updated
Before the driver arrives
Wash the exterior enough to see existing scratches and dents. Take dated photographs from each corner and close-ups of existing damage. Remove toll tags, loose accessories and valuables.
Leave only enough fuel for loading and unloading. Check for leaks, confirm the battery holds a charge and make sure the tires can support loading. Disable alarms and provide working keys.
Ask before placing items inside
Personal property is not the same as the vehicle being transported and may not be covered by cargo insurance. Extra weight can also create a safety or compliance issue. Obtain written permission rather than relying on an informal promise.
Read the bill of lading
Walk around the vehicle with the driver at pickup. Make sure existing damage is marked before signing. Repeat the inspection at delivery before the vehicle leaves your control, and note any new damage on the delivery document.
Straight answers
Common questions
How much fuel should be in the tank?
A low fuel level is normally sufficient for loading and unloading. Follow the assigned carrier’s instructions if they require a specific limit.